We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems.
Requirements
- Orchestrate Value: Develop and execute detailed, multi-year strategic account plans for a defined portfolio of high-value, complex enterprise customers.
- Executive Alignment: Establish deep, trusted-advisor relationships with key decision-makers, including CTOs, VPs of Engineering, and SRE/DevOps leadership, aligning our observability platform with their critical business initiatives and digital transformation goals.
- Drive Enterprise Growth: Proactively identify, qualify, and close complex six-figure and seven-figure expansion opportunities (upsell, cross-sell) by deeply understanding the customer's technical architecture, developer workflow, and evolving monitoring needs.
- Lead the Virtual Team: Masterfully lead and coordinate the virtual account team, including Solution Consultants, SDRs and Marketing ensuring a cohesive and sophisticated customer engagement strategy throughout the sales cycle.
- Forecasting Excellence: Maintain an impeccable sales pipeline and deliver accurate quarterly and annual forecasts using Salesforce, providing insightful analysis on deal health and strategic next steps.
- Negotiation & Closure: Lead negotiations for large-scale, enterprise-level agreements and renewals, managing procurement processes and legal complexities efficiently.
Benefits
- Flexible workforce model
- Diverse, welcoming and inclusive environment
- Professional and business success through a flexible workforce model