Technical Success Manager II

New Relic is looking for a Technical Success Manager II to join their global team. The role involves building strong technical relationships with customers, driving customer adoption and value realization, and leading the customer journey from onboarding to value realization. The ideal candidate has strong technical expertise in Kubernetes, Cloud, and Observability platforms, and excellent communication, relationship-building, and project management skills.

Requirements

• Strong technical expertise in Kubernetes, Cloud, and Observability platforms
• Experience in a customer-facing technical role (pre-sales/post-sales)
• Strong communication skills
• Relationship building skills
• Solution-oriented approach to customer challenges
• Collaborative team player

Benefits

• Competitive salary
• Flexible work model (fully office-based, fully remote, or hybrid)
• Opportunities for professional growth and development
• Diverse and inclusive work environment