CSR- Client Service Representative

This Customer Service Representative role involves providing excellent customer service to clients and customers. Responsibilities include handling inquiries, resolving complaints, and collaborating with other departments to ensure customer satisfaction. The position offers a supportive and inclusive work environment with opportunities for career growth.

Requirements

• High school diploma or equivalent.
• Previous experience in customer service or a related field.
• Excellent communication skills, both written and verbal.
• Strong problem-solving and conflict resolution skills.
• Ability to handle high-stress situations and remain calm under pressure.
• Proficiency in Microsoft Office.

Benefits

• 401(k) matching
• Health Insurance
• Dental/Vision insurance
• Employee assistance program
• Employee pet discount
• Life insurance
• Paid time off/sick time
• Professional development assistance
• Referral program