Patient Administrator

We are looking for a Patient Administrator to join our Nottingham site. This role involves carrying out different administrative duties, including booking patients into appointments, welcoming patients, making and answering phone calls, sending and replying to emails, and managing the post. The ideal candidate is customer-focused, enjoys meeting and talking to people, and is able to put patients at ease.

Requirements

• Previous experience in a customer or patient facing role
• Experience in a busy administrative role
• A competent user of all Office 365 programmes
• Tech savvy and comfortable working on new systems e.g. patient record system
• A good phone manner
• An excellent grasp of the English language both verbally and in written format
• A good team player – happy to jump in and support others when required

Benefits

• 25 days annual leave plus bank holiday
• A company pension scheme
• Free eye tests
• Discounted or free glasses
• A free 24/7 well-being/counselling/advice service
• A retail/technology discount scheme