Velocity Specialist
NextGen HealthcareGeorgia, United States
Posted April 29, 2025
Full Time
About the Company
NextGen Healthcare is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Description
The Velocity Specialist will contribute to client success during software and solution implementations by assisting with needs assessments, supporting system configurations, helping to execute implementation plans, participating in testing and troubleshooting, providing training, and supporting clients during go-live activities.
Requirements
- Assist project managers and the sales team by estimating efforts and assessing the feasibility of customer requirements.
- Provide feedback on customer-facing documents regarding their technical accuracy.
- Continuously learn about NextGen products, i.e. new product features, restrictions and limitations, best practices.
- Meticulously document new ideas, lessons learned and customer-specific knowledge in our internal knowledge base.
- Support existing NextGen implementations and work on customer’s support tickets through our technical support system.
- Serve as an expert for all questions around NextGen products.
- Communicate implementation progress and project status internally.
- Perform other duties that support the overall objective of the position.
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance