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Job description
The Senior Systems Engineer, Genesys Cloud, will practice and apply software development and engineering discipline merged with systems administrator discipline and concepts with technology solutions related to Servicing Systems Engineering (SSE) domain of products, systems and services with a focus on contact centre tools and technology built on and around Genesys Cloud platform.
The role will provide hands-on involvement and understanding of the ins & out of Corporate Telephony Solutions/Contact Center, help with designing for business driven enhancements & requirements, and support the Operations Engineering team on various small to medium projects as a Business Systems Analyst (BSA).
The ideal candidate will have a good understanding of working with REST APIs, SOAP APIs, and experience with digital technologies including online, mobile, and equivalent digital platforms. They will also have strong working relationships with a large extended project team and influence those around them.
Company
Corporate Services
Nexthire is a boutique human‑capital consulting firm that specializes in executive search, career transition, and advisory board structuring. The company delivers tailored recruitment and selection services, leveraging advanced technology to streamline talent acquisition. By combining deep industry expertise with a personalized approach, Nexthire helps organizations secure top leadership talent and build high‑performing boards. Its distinctive blend of boutique agility and tech‑enabled solutions positions it as a trusted partner for companies seeking strategic human‑capital growth.
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