Onboarding Implementation Specialist

Redefine the future of customer experiences at Nextiva, a global leader in customer experience and team collaboration. As an Onboarding Implementation Specialist, you will support new customers through the initial onboarding and setup of Nextiva products and services.

Requirements

• 1+ year of customer service experience, project administration, preferably in telecommunications, SaaS, or cloud-based environments
• Strong verbal and written communication skills
• Ability to follow structured processes and meet deadlines in a fast-paced environment
• Basic understanding of VoIP or Unified Communications technologies preferred
• Strong troubleshooting and problem-solving skills
• High attention to detail and strong organizational skills
• Comfortable communicating via phone, email, and chat
• Proficient with Microsoft Office and general computer systems

Benefits

• Major Health insurance for you, your legal partner, and children under 25 years
• Life Insurance (24 times your monthly salary)
• Work-Life Balance
• Financial Security
• Wellness
• Growth