Customer Care and Experience Specialist - Hybrid Local Account
Nexus Recruitment GroupMakati, Philippines
Posted January 6, 2026
Full Time
About the Company
Nexus Recruitment Group is a leading recruitment consultancy that specializes in placing high‑potential talent across technology, finance, and healthcare sectors. Leveraging a data‑driven sourcing model and a proprietary AI‑powered matching platform, the firm delivers bespoke talent pipelines tailored to each client’s culture and performance needs. Its distinctive edge comes from a global network of industry specialists, a consultative partnership approach, and a strong commitment to diversity and inclusion. In addition to placement services, Nexus offers employer branding, workforce analytics, and talent‑development programs to help organisations build resilient, future‑ready teams.
Job Description
We are seeking Customer Care and Experience Specialists to handle client inquiries, service concerns, and support-related issues.
Requirements
- College graduate
- At least 1 year of customer service experience in any professional setting
- Strong communication skills
- Customer-first mindset
- Ability to multitask
