Case Manager/Family Support Worker
NFI Massachusetts, Inc.Massachusetts, United States
Posted December 31, 2025
42000 - 48000 USD year
Full Time
About the Company
For more than four decades, NFI Massachusetts, Inc. has empowered thousands of youth, families, and adults to achieve personal goals and thrive within their communities through a comprehensive suite of behavioral health and social services. The organization delivers mental health, addiction, child welfare, juvenile justice, educational, and rehabilitative programs, including home‑based care, supported living, residential treatment, outpatient services, and foster care. Its distinctive strength lies in a highly collaborative, interdisciplinary team of clinicians, case managers, counselors, nurses, teachers, and medical professionals who tailor treatment plans to each client’s unique needs. By partnering closely with those they serve, NFI Massachusetts fosters lasting positive change and promotes the full promise of life for individuals across the spectrum of behavioral health services.
Job Description
NFI Massachusetts Inc. is seeking a Case Manager/Family Support Worker for its Foundations for Families program. The ideal candidate will have lived experience as a parent/caregiver of a youth with significant social, emotional, behavioral health, medical or trauma related needs and experience in navigating child and family serving systems.
Requirements
- Conduct intakes for new referrals to the program
- Educate and support caregivers in navigating systems of care
- Assist and support caregivers in problem solving and advocacy skills
- Locate and access resources
- Support caregiver in development strategies for self-care
- Provide in the moment modeling and coaching to increase parenting skills
- Create a strength based client focused assessment and treatment planning
- Provide individual and family therapeutic supports
- Work collaboratively with the clinician and/or other members of the treatment team
- Facilitate and/or participate in case conferences and treatment meetings
- Write necessary progress notes, aftercare plans, service plans, and reviews
- Transport clients as needed
- Assist other staff in crisis prevention and crisis management
Benefits
- Medical, Dental & Vision Insurance (multiple plan options)
- 403(b) Retirement Plan with potential employer match
- 3 Weeks Paid Vacation + 11 Paid Holidays + Paid Sick Leave
- Company-Paid Life & Long-Term Disability Insurance
- Tuition Reimbursement (up to $2,500 per year)
- Flexible Spending Accounts (FSA)
- Employee Assistance Programs (EAPs)
- Voluntary Benefits: Pet Insurance, Home & Auto, Legal Plan & more!
- Employee Referral Bonus Program
