Customer Service Manager

The Customer Service Manager will plan, co-ordinate and evaluate the activities of the customer service team to maintain and enhance customer relationships and meet organizational and operational objectives.

Requirements

• Ensure all direct reports are executing on their responsibilities, with a review and adjustments as necessary.
• Monitor, support and balance workloads within the team assigning related Customer Service tasks as required.
• Develop annual customer revenue and margin budget requirements, both core and program, and monitor monthly.

Benefits

• Competitive Wages
• A continuous learning environment
• Ability to advance your career with a growing company
• Employee social committee organizes numerous events throughout the year