Customer Service Representative (Metro)

The Customer Service Representative plays a key role in supporting customers by managing daily inquiries, coordinating orders and documentation, and ensuring the accurate and timely delivery of products and information.

Requirements

• Serve as the primary point of contact for customer inquiries
• Build strong relationships with customers
• Assist with bids and proposals
• Support ongoing contract management
• Provide basic technical assistance
• Maintain accurate customer, product, and pricing information
• Drive continuous improvement efforts
• Attend tradeshows

Benefits

• Competitive wages
• Comprehensive benefit package
• Paid holidays
• Vacation
• 401K with generous company match