IT Support Analyst
NFPBromsgrove, ENG, United Kingdom
Posted April 20, 2026
Full Time
About the Company
NFP is a global organization that specializes in helping businesses in four core areas: Insurance, Health and safety, Employee benefits, and HR, people and talent.
Job Description
We’re hiring for an IT Support Analyst to support our growing Technology team! To provide technical support over the phone, in-person, or other means of communications while maintaining high levels of customer service.
Requirements
- Outstanding customer service skills
- Good knowledge of current Windows Operating System
- Good knowledge of Microsoft 365 office suite
- Experience with PC hardware build and troubleshooting
- Familiarity with Apple & Android mobile devices
- BA or BS degree or equivalent experience
- 3+ years of experience working for a corporate level service desk
Benefits
- Matched employer pension contributions
- Life Assurance and Group Income Protection
- Lifestyle discounts for well-known brands
- Opportunity for hybrid working
- Generous annual leave allowance
- Comprehensive Private healthcare
- Healthcare cash plan
- Numerous charity fundraising challenges and events throughout the year
- Award-winning apprenticeship program
