Customer Success Manager
NGDATANew York, New York, United States
Posted March 18, 2026
Full Time
About the Company
NGDATA is a leader in intelligent engagement, empowering enterprise organizations to build deeper, data-driven relationships with their customers through its Intelligent Engagement Platform.
Job Description
NGDATA is seeking a Customer Success Manager to guide clients through onboarding, adoption, and long-term value realization with its Intelligent Engagement Platform. The ideal candidate will have a strong commercial acumen, excellent communication skills, and experience managing multiple accounts and driving measurable customer outcomes.
Requirements
- Min. Bachelor’s degree in a related field, or equivalent by experience
- 2–3 years of experience in Customer Success, Account Management, or a related client-facing role within a B2B SaaS or data/analytics environment
- Proficiency with CRM platforms (e.g., Salesforce, HubSpot)
- Fluency in English (verbal and written) is a must-have
Benefits
- Competitive base salary + performance-based bonus
- Comprehensive health, dental, and vision benefits
- Remote-friendly work environment
- Opportunities for professional development and career growth within a fast-scaling company
- A collaborative, inclusive team culture with a passion for innovation and customer impact
