Director, Product Management, Platform

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

Requirements

• Bachelor's Degree in Computer Science, Business Information Systems, Marketing, or similar field preferred, or equivalent experience; MBA would be a great addition.
• 12+ years of product management experience with formal product management techniques, tools, and principles for planning and delivering software products and services.
• Fluency in AI/ML concepts sufficient to evaluate how AI workloads impact platform services — including API design, security, scalability, and observability — without needing to write code.
• Experience defining and tracking success metrics for platform services supporting AI workloads — including adoption rates by application teams, time-to-integrate, SLA adherence, and reduction in duplicated AI infrastructure across product lines.
• In-depth knowledge of agile & SCRUM development methodologies and experience with a SaaS product set.

Benefits

• We’re proud to be an equal opportunity employer.