Principal Partner Success Implementation Engineer

We are looking for a Principal Partner Success Implementation Engineer to shape partner implementation strategy, technical governance, and scalable adoption across the partner ecosystem. As a principal-level individual contributor and technical authority, you will define and drive technical standards, reference architectures, and readiness frameworks; lead complex cross-partner escalations; and influence product direction through data-driven insights and strategic advocacy.

Requirements

• 7+ years of experience in implementation engineering, solutions engineering, technical support, or a related technical customer facing role.
• Strong expertise in diagnosing and resolving complex technical issues across integrations, APIs, configuration, and deployment environments, including driving systemic fixes.
• Exceptional communication skills with the ability to translate highly technical concepts for diverse audiences, including executive stakeholders.
• Proven ability to lead technical projects, influence stakeholders, and collaborate effectively across cross-functional teams, often without direct authority.
• Ability to travel up to 20% regional travel; some international travel may be necessary to meet with partners, attend business reviews, and support regional initiatives.

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship
• Four Day Work Week
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance