Senior AI Product Manager

NiCE is looking for a Senior Product Manager – AI to lead the definition and hands-on creation of AI-native, market-leading Customer Experience solutions. The role involves building the next generation of AI-powered CX solutions, maintaining NiCE's standards for security, governance, and enterprise readiness.

Requirements

• 5+ years of software product management experience
• Proven hands-on experience working on AI-powered, data-driven, or automation-centric products
• Strong technical understanding, with the ability to personally prototype solutions and work deeply with engineering and data science teams
• Experience influencing decisions across multiple global stakeholders and functions
• Strong analytical and problem-solving skills, with a bias toward outcomes and execution
• Experience translating concepts and ideas into concrete product artifacts
• Excellent communication skills
• Ability to manage multiple initiatives in parallel and thrive in a fast-paced environment
• Comfortable working directly with customers and partners
• Willingness to travel globally
• Bachelor’s degree in a technical discipline

Benefits

• NICE-FLEX hybrid model
• Flexible work schedule
• Opportunities for career growth and development