Senior Executive IT Support Specialist

We are seeking a Senior Executive IT Support Specialist to provide personalized, premium-level support to executives, senior leaders, and VIP users. The role involves delivering exceptional technical support, ensuring a seamless technology experience, and representing the IT department with excellence.

Requirements

• 6+ years of experience in IT Support / Service Desk / Deskside Support roles in corporate or enterprise environments
• 3+ years of experience directly supporting executives, board members, and other VIPs
• Bachelor’s degree in Information Technology, Computer Science, or equivalent experience
• Strong understanding of networking and network troubleshooting
• Demonstrated experience supporting executives, management, or VIP users
• Expertise in Windows, Microsoft 365, Zoom, and iOS platforms
• Strong knowledge of Windows/Mac OS, Microsoft 365, Teams, mobile OSs, laptops, AV systems, and enterprise tools
• Excellent communication, patience, and customer service orientation
• Ability to work under pressure, manage multiple priorities, and handle sensitive information
• Professional presence and polished interpersonal skills

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship
• Four Day Work Week
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance