Senior Professional Services Implementation Engineer, AI

Join NICE as a Senior Professional Services Implementation Engineer, AI to deliver AI-driven solutions within the NICE CXone platform. Lead complex implementations, configure AI solutions, and design conversational interfaces for enterprise customers.

Requirements

• Bachelor’s degree in a technical or business field (e.g., Computer Science, Information Systems, Engineering) or equivalent work experience.
• 5+ years of professional experience, including at least 1 year working with digital channels, AI, or bot-driven applications.
• Technical & Functional Expertise: Skilled in configuring AI and contact center technologies, including NLU/NLP-powered solutions.

Benefits

• Flexible Work Model
• Career Opportunities
• Diversity and Inclusion