We're looking for a proactive and customer-focused Technical Support Engineer to provide end-to-end technical support for corporate users in a fast-paced enterprise environment.
Requirements
- Bachelor's degree in IT, Computer Science, Engineering, or related field
- 3-5 years of hands-on experience with Windows, macOS, and Linux OS troubleshooting
- Strong hands-on experience with ServiceNow
- Experience with Windows Autopilot and device lifecycle management
- Knowledge of networking basics (Wi-Fi, VPN, DNS, printers, peripherals)
- Familiarity with endpoint security and enterprise IT environments