Transformation Consultant

As a Transformation Consultant at NiCE, you will engage with C-suite and senior leadership teams to define and lead enterprise-wide AI and agentic transformation programs, working across multiple domains, functions, and industry verticals to drive measurable outcomes. You will build executive conviction around AI-led transformation, define AI transformation roadmaps, and structure ambiguous business challenges into clear problem statements and recommendations for senior leaders to act on.

Requirements

• 5+ years of experience in management consulting, transformation strategy, or enterprise technology advisory
• Proven track record of engaging and influencing at C-suite level
• Deep familiarity with contact center ecosystems
• Demonstrated experience leading cloud migration or digital transformation programs
• Strong analytical and structured problem-solving skills
• Strong executive communication and presentation skills
• Ability to work across multiple functions, industries, and business environments with speed and credibility

Benefits

• Fast-paced, collaborative, and creative work environment
• Opportunities for growth and career advancement
• Competitive salary and benefits package