Customer Success Analytic Consultant- Dutch speaker

The Customer Success Consultant will work closely with retailer clients to understand their business, objectives, and priorities, and identify sales opportunities. The role involves maintaining and enhancing customer relationships, increasing customer satisfaction, and driving adoption of NielsenIQ tools and capabilities.

Requirements

• Bachelor’s degree in business, Marketing, Communications, or a related field.
• 2+ years of experience in customer success, account management, customer service roles or retail
• Fluent in Dutch and English
• Experience of analysing data in Tech and Durables or FMCG environment
• Strong planning and servicing skills
• Experience of working with clients to solve business issues
• Excellent communication, presentation and interpersonal skills
• Demonstration of how to design solutions to answer client business issues
• A consultative style of working
• A proven track record of delivering success through others
• Ability to build strong networks and relationships, internally and with the client

Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)