Customer Success Analytic Consultant
NielsenNorth Holland, Netherlands
Posted March 9, 2026
Full Time
About the Company
NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth.
Job Description
The Customer Success Analytic Consultant will work closely with retailer clients to understand their business, objectives, and investment decisions, and use NielsenIQ tools to deliver strategic analysis and thought leadership. The role focuses on retailers in the Tech and Durables sector and aims to increase customer satisfaction, drive adoption of NielsenIQ tools, and maximize business opportunities.
Requirements
- Bachelor's degree in business, Marketing, Communications, or a related field.
- 2+ years of experience in customer success, account management, customer service roles or retail.
- Fluent in Dutch and English.
- Experience of analysing data in Tech and Durables or FMCG environment.
- Strong planning and servicing skills.
- Experience of working with clients to solve business issues.
- Excellent communication, presentation and interpersonal skills.
- Demonstration of how to design solutions to answer client business issues.
- A consultative style of working.
- A proven track record of delivering success through others.
- Ability to build strong networks and relationships, internally and with the client.
Benefits
- Flexible working environment
- Volunteer time off
- LinkedIn Learning
- Employee-Assistance-Program (EAP)