Customer Success Industry Insight Associate
NielsenSofia, Sofia-City, Bulgaria
Posted January 6, 2026
Full Time
About the Company
NIQ is a consumer intelligence company with operations in 100+ markets, covering more than 90% of the world’s population.
Job Description
NIQ is a consumer intelligence company looking for a Customer Success Industry Insight Associate to join their team in Bulgaria. The successful candidate will be responsible for driving the adoption of a new service model, building effective relationships with clients, and managing daily servicing and enquiries related to analytical questions.
Requirements
- Participating in the NIQ New service model transformation
- Building effective relationships with client representatives
- Managing daily servicing and enquiries related to analytical questions
- Being available for client calls and meetings related to current market and industry trends
- Engaging with clients to drive satisfaction with additional analytical materials
- Assisting in planning and production of local analytical materials
- Working with other teams and supporting them with information about client market performance
- Being an expert in NIQ products, methodology and FMCG industry trends
- Strong professional communication skills
Benefits
- Food vouchers € 62
- Additional Medical Insurance
- Life Insurance
- Multisport card
- Hybrid working model
- Additional paid leave
- Free access to LinkedIn Learning platform
- Flexible working environment
- Volunteer time off
- Employee-Assistance-Program (EAP)