Operations Coordinator – BeNeLux

As an Operations Coordinator BeNeLux, you will support sales teams, coordinate processes, and deliver exceptional customer service while taking on some commercial responsibilities. You will ensure orders, tenders, logistics, and service processes run smoothly for our microscopy systems across the BeNeLux region and France.

Requirements

• Coordinate all sales administration activities for the BeNeLux region and France
• Manage customer orders from placement to invoicing and act as first line contact for order related questions
• Maintain accurate ERP and CRM data and communicate lead times and order status
• Identify and escalate issues, offering potential solutions
• Build and follow up commercial offers for consumables in alignment with the sales teams
• Coordinate tender activities, track published tenders, communicate deadlines, prepare standard documentation and manage the submission of official tender responses
• Coordinate service administration, including service contracts, asset data and service cases
• Manage logistics tasks such as stock allocation, shipping arrangements, demo kit returns, customs communication and relations with transport partners
• Support broader NEBV HQ teams with process improvements, SOP updates and insurance claim investigations

Benefits

• Recognized know-how and expertise in the market
• Being part of the Nikon adventure means you will have the opportunity to develop your potential through a variety of rewarding and career-building assignments
• Work in a human-sized company while thriving in a stimulating European environment