Customer Success Manager (NYC - Hybrid)

Nilus is a fast-growing fintech startup building an AI-powered cash management platform. We're looking for a Customer Success Manager to lead the post-sales experience for our B2B customers, guiding executive teams through onboarding, demonstrating the value of our platform, and ensuring long-term satisfaction and growth.

Requirements

• 4+ years of experience in Treasury, Corporate Finance & Accounting, or as a CSM in a relevant area
• Strong communication skills with the ability to lead and support executive and end-user stakeholders
• Excellent problem-solving abilities and a proactive approach to customer needs
• Ability to juggle multiple priorities and work in a fast-paced, dynamic environment

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan