The First Notice of Loss Associate serves as the first point of contact for policyholders, claimants or other parties reporting claims, addressing customer inquiries and collecting essential details about the incident.
Requirements
- Strong verbal and written communication skills
- Ability to build rapport with customers and demonstrate empathy
- Excellent listening skills
- Ability to navigate multiple programs simultaneously
- Accurate keyboarding and data entry skills
Benefits
- 401(k) with employer match up to 8%
- Health, Dental, and Vision insurance
- Life and Disability coverage
- Generous PTO
- Paid Sick Leave
- Paid parental leave
- State-mandated leave