call center representative

NJTECH is a global managed IT service, IT consulting, and business solutions partner. We provide professional IT consulting services to clients. The Call Center Representative is responsible for answering and handling inbound calls from assigned clients, providing excellent customer service.

Requirements

• Assist customers with a wide variety of questions via information accessed through the computer.
• Review employee accounts and answer questions based upon established policies and procedures.
• Maintain current knowledge of assigned programs and services through on-going classroom and computer-based programs.