Field Service Support
NJ TechNew Orleans, Louisiana, United States
Posted July 30, 2018
Full Time
About the Company
NJTECH INC is a global managed IT services, consulting, and business solutions partner helping clients achieve objectives.
Job Description
NJTECH is a global managed IT service, IT consulting, and business solutions partner. We provide professional IT consulting services for clients, leveraging technology to improve their needs. We're looking for a Field Service Support to join our team in New Orleans, LA.
Requirements
- Excellent skills in user IT infrastructure – Desktops, Laptops, Printers, Handhelds, Smartphone etc.
- Windows 10 migration experience
- Strong technical skills in Microsoft Windows desktop operating systems and business productivity applications i.e. Office
- Administration experience of MS Active Directory users & groups, policies and management concepts
- Good knowledge about the features of MS office 2007/2010
- Familiar with common issues related to desktop and should possess ability to make the user understand the steps on call to help him sorting the same quickly
- Familiar with IP address/Host Name concept which is required to provide RDP support
- Help desk, customer service, and support experience with problem solving involving hardware, software, and networks
