Associate Student Services

This role is for a Student Services Associate within the Sales team at SVKM’s NMIMS Centre for Distance and Online Education (NCDOE) in New Delhi, India. The position is critical to drive admissions, provide excellent student service, and ensure smooth enrollment. It involves coordinating with AEPs, managing student onboarding and documentation, and providing sales coordination.

Requirements

• Liaison with AEP for sales and service support.
• Manage walk-ins and new registrations.
• Manage student documentation SLAs.
• Training AEP’s on student services.
• Coordinate with internal departments.
• Administer service requests and challenges.
• Create and manage reports on CRM and LMS.
• Stakeholder collaboration.
• Local language proficiency (advantageous).