Software Engineer, Voice AI Infrastructure
NooksSan Francisco, California, United States
Posted October 8, 2025
Full Time
About the Company
Nooks is an AI Sales Assistant Platform (ASAP) that automates administrative tasks for sales reps, enabling them to concentrate on building relationships and driving sales. By streamlining busywork, Nooks has helped thousands of sales professionals meet their quotas, saved customers valuable time, and generated significant pipeline growth. The platform's distinctive approach focuses on enhancing the human element in sales, making it a key differentiator in the industry.
Job Description
Nooks.ai is seeking a Software Engineer to own the backend infrastructure for their real-time audio/video calling platform. The role involves architecting and improving real-time voice infrastructure, ensuring call quality, and developing observability tools. Nooks.ai helps sales teams in industries like Hubspot and Toast to achieve sales goals. Nooks is committed to an equal opportunity employer and a diverse workplace.
Requirements
- 6–10+ years backend/infra engineering with real-time A/V or telephony systems.
- Hands-on experience with WebRTC, SIP, Twilio, or similar stacks.
- Strong foundation in distributed systems and low-latency infra.
- Experience debugging and optimizing QoS (latency, jitter, packet loss).
- Equal Employment Opportunity Statement
