CRM Business Analyst
Nord Anglia EducationLondon, England, United Kingdom
Posted March 31, 2026
Full Time
About the Company
Nord Anglia Education is the worldâs leading international schools organisation, driven by one unifying philosophy: we are ambitious for our students, our people and our family of schools.
Job Description
Join Nord Anglia Education as a CRM Business Analyst in London. Deliver solutions to optimize performance and family experience through the admissions journey using the unified global CRM. Work across teams to improve user adoption and foster a sense of CRM user community. Impact the organization by providing best Salesforce support in the K12 independent education sector.
Requirements
- Experience in business analysis to implement and enhance a customer relationship management system
- Proven experience working with Salesforce Sales Cloud to manage pipelines, optimize workflows, and support data-driven decision-making
- Highly familiar with current agile and business analysis platforms such as Jira, Visio, Signavio, MS office suite, etc
- Certification (e.g. Salesforce, Agile, Business analysis)
- Willingness to learn and develop new skills to enhance business analysis performance
- Strong interpersonal skills and experience working in a matrix structure environment
- Digitally savvy and familiar with Outlook, Word, PowerPoint, Excel
- Good writing skills and grammar
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
