Customer Support Specialist

We are seeking a Customer Support Specialist to provide great customer support and improve the user experience for Physica and PsykBase users. This is a fixed contract for 1 year and requires strong Norwegian and English skills, as well as experience in similar roles.

Requirements

• Customer Satisfaction: Providing responsive and helpful support to resolve issues and boost user satisfaction.
• Continuous Improvement: Analyzing user interactions and feedback to find opportunities for system improvements and optimizations.
• Customer Service: Respond to inquiries via phone, email and our built-in messaging system.

Benefits

• Competitive compensation
• Learning and professional growth opportunities
• Frequent company events and talented colleagues from around the world