Customer Support Specialist

We are looking for a Customer Support Specialist to be a central point of contact for our customers and partners, handling inquiries via email and phone, and contributing to creating a smooth and secure experience for our users.

Requirements

• Experience from customer support / customer service in a professional environment
• Good communicative ability – you are clear, calm and solution-oriented
• An analytical side, you like to understand how things fit together
• Confidence in working structured and prioritizing when a lot is going on at the same time
• Ability to see the customer's holistic perspective and create a personal approach
• Very good ability to communicate in English in both speech and writing

Benefits

• Secure employment conditions
• Hybrid work
• Opportunity to influence work methods, processes and customer experience
• Colleagues with knowledge, warmth and willingness to help each other
• Company that grows and develops, where each person is important for the whole
• Health visits during working hours
• Reimbursement for medication
• Train during working hours
• Wellness allowance