We are seeking a Customer Support Specialist with a strong technical understanding of software, systems, and configuration to provide high-quality support to our customers and troubleshoot complex technical issues.
Requirements
- Experience in a technical support role
- Troubleshooting complex technical issues related to software, system configuration, integration, and data
- Collaboration with Account Managers to identify customer needs, risks, and opportunities
- Contribution to the improvement of internal processes and development of new features
Benefits
- Flexible work model
- 30 days of paid vacation
- Comprehensive health insurance package