Process Analyst Expert

NORRIQ is looking for an Expert Process Analyst to join their Banking Transformation team. The role involves ensuring operational efficiency of business processes, delivering an exceptional experience for customers and employees while minimizing operational risks and optimizing costs.

Requirements

• Strong technical writing skills with expertise in process modelling techniques and methods
• Hands-on experience with process modelling tools such as Visio and Aris for creating flowcharts and visual process documentation
• Proficient in Lean Management principles for process optimization
• Solid understanding of compliance frameworks and regulatory requirements
• Expertise in performance analysis to identify and implement improvements
• Strong knowledge of business organization, operations, and IT relationships
• Skilled in applying a customer journey approach to align processes with customer expectations and experiences
• Fluency in English and either Dutch or French, with at least passive knowledge of the other language

Benefits

• Competitive salary package
• Company car
• iPhone
• Health insurance
• Ambucare
• Various allowances
• Extensive training opportunities
• Access to new technologies and innovative equipment