Customer Service Associate
North American Specialty Laminations LLCWisconsin, United States
Posted March 11, 2026
Full Time
About the Company
North American Specialty Laminations LLC specializes in manufacturing laminated products, providing material handling and packaging support to ensure accurate inventory and on-time delivery. The company operates a cross‑functional team that stages materials, operates production machines, and maintains quality standards throughout the manufacturing process.
Job Description
NASL is seeking a Customer Care Representative who is proactive and service oriented. This role is responsible for managing customer interactions, processing orders, and coordinating with internal teams to ensure a smooth and timely delivery of custom products.
Requirements
- Ensure accurate and timely customer purchase orders entry.
- Receive and address customer inquiries and/or concerns in a pleasant manner.
- Assist Regional Account Managers in creating and providing quotes per company standards and customer requests in an efficient and timely manner.
- Proactively communicate status of customer orders.
- Maintain organized and up-to-date customer files.
- Gather information and develop reports for internal and/or external use.
- Utilize technology to increase efficiencies.
- May perform other duties as assigned.
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
