Clinic Operations Manager
North East Medical ServicesCalifornia, United States
Posted May 15, 2024
106007 - 122512 USD year
Full Time
About the Company
North East Medical Services (NEMS) is a leading nonprofit community health center headquartered in San Francisco that serves more than 70,000 patients annually across the Bay Area. With a workforce of over 700 clinicians and support staff, NEMS delivers a full spectrum of primary, specialty, dental, optometry, pharmacy, laboratory, radiology, behavioral health, and complementary care—including acupuncture and chiropractic—tailored to the needs of medically underserved Asian communities. The organization distinguishes itself through multilingual, culturally competent care in Cantonese, Mandarin, Vietnamese, Burmese, Korean, and other languages, ensuring equitable access for uninsured and low-income patients. NEMS’s network of clinics in key neighborhoods such as Chinatown, Portola, and Daly City reinforces its commitment to community-based, patient-centered health equity.
Job Description
The Clinic Operations Manager manages daily operations of ambulatory care services, ensures staff provides high-quality care, and collaborates with Medical Director and Associate Medical Director to improve quality metrics and meet client expectations.
Requirements
- Bachelor's degree in Administration or related field
- At least 2 years managerial experience
- Excellent interpersonal skills
- Ability to handle difficult people and situations
- Experience in staff development
- Excellent written and oral skills
- Accountability for handling money and balancing finances
- Ability to provide excellent customer service
- Current documentation of Basic Life Support
Benefits
- Competitive benefits
- Free medical, dental, and vision insurance for employee, spouse, and/or children
- Company contribution to 401(k)
