Call Center Representative
North South Consulting GroupKentucky, United States
Posted March 27, 2026
34400 - 34400 USD
Full Time
About the Company
North South Consulting Group (NSCG) is a mission-focused government contracting firm specializing in human resources, recruiting, marketing, IT support, and language services. With certifications as an Economically Disadvantaged, Woman-Owned, Service-Disabled, Veteran-Owned Small Business and a Secret level facilities clearance, NSCG offers a wide range of services including public health, security and information management, process management, scientific research, analysis, policy development, emergency management, contact center operations, marketing, and social media. Their distinctive approach combines expertise in multiple disciplines with a commitment to diversity and mission-driven work.
Job Description
We're looking for a Call Center Representative to provide excellent service to healthcare professionals and patients. In this role, you'll manage both incoming and outgoing calls related to healthcare questions, delivering exceptional service with professionalism, empathy, and efficiency.
Requirements
- High School Diploma or equivalent
- At least one year of call center experience in the healthcare industry
- Strong verbal communication skills
- Active listening and observational skills
- Demonstrated patience, confidence, and sensitivity during interactions
Benefits
- Dental Insurance
- Health Insurance
- Vision Insurance