Member Advocate 1 (Call Center Representative)
NorthCountry Federal Credit UnionVermont, United States
Posted February 5, 2026
40000 - 40000 USD
Full Time
About the Company
NorthCountry Federal Credit Union is a locally run credit union serving northern Vermont. We offer competitive rates on deposits and loans with minimal fees, focusing on personalized service rather than profit. Our twelve branches are committed to supporting the community and providing convenient banking options through mobile and online platforms.
Job Description
Support the credit union's vision by providing a world-class experience for members and staff, building rapport, determining needs, and offering creative solutions.
Requirements
- Develop and maintain a clear understanding of credit union products and services
- Provide basic electronic channels support
- Actively listen to member needs and offer appropriate solutions
- Make decisions that align with the credit union's core values
- Perform all other job-related duties as assigned
Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Retirement Plan
- Paid Time Off
- 401k Matching
- Generous Paid Time Off
