Digital Banking Specialist
Northern BankMassachusetts, United States
Posted March 9, 2026
45200 - 67300 USD
Full Time
About the Company
Northern Bank & Trust Company is a full-service bank dedicated to providing practical, common sense financial solutions to help our customers live their lives and grow their businesses.
Job Description
The Digital Banking Specialist I role is responsible for supporting and managing the end-to-end digital account opening process for retail and business customers, ensuring a seamless customer experience while maintaining compliance with regulatory requirements.
Requirements
- Review, verify, and process online account opening applications accurately and within defined service-level agreements (SLAs)
- Perform customer due diligence KYC and AML checks in accordance with regulatory and bank policies
- Communicate with customers via digital channels (email, chat, phone) to support onboarding and address inquiries
Benefits
- Paid Time Off
- 401k Matching
- Retirement Plan
- Health Insurance
