Change Consultant and Senior Trainer

Northern Trust is seeking a Change Consultant and Senior Trainer to join their Change Enablement and Execution Team. The ideal candidate will have expertise in learning strategy, instructional design, and change management, with a strong track record of delivering engaging training and supporting sustained behavior change. They will be responsible for partnering with management and stakeholders to design and deliver learning and change initiatives, and for analyzing adoption and effectiveness metrics to inform continuous improvement. The role will involve working closely with cross-functional teams to transform how the business operates and serves clients, and will require a proactive, results-oriented approach and strong communication and coaching skills.

Requirements

• Define, develop, and deliver learning and change solutions to internal Wealth Management partners
• Partner with management, performance consultants, product owners, and subject matter experts to understand desired business outcomes
• Apply change management methodologies to assess readiness, identify risks, and support sustained adoption of new processes, tools, and behaviors
• Design, develop, and deliver blended learning solutions, including instructor-led training, e-learning, performance support, and reinforcement activities
• Facilitate live learning sessions, office hours, and targeted outreach to support pilots, releases, and post deployment adoption
• Maintain an inventory of training and organization development assets, managing schedules and priorities aligned to business roadmaps
• Represent the Change Management and Training function in cross-functional meetings

Benefits

• Retirement benefits (401k and pension)
• Health and welfare benefits (medical, dental, vision, spending accounts and disability)
• Paid time off
• Parental and caregiver leave
• Life & accident insurance
• Discretionary bonus program
• Well-being benefits