Patient Access Representative II

Patient Access Representative II performs complete and accurate registration and/or admission functions across multiple access services areas or sites. They interact with patients and their representatives to collect and interpret required demographic, insurance, financial, and clinical data. They also offer and/or schedule interpreter services for patients when necessary. The role requires a high school diploma and at least 2 years of customer service work experience, with previous healthcare experience preferred.

Requirements

• High school diploma required
• College degree preferred
• Minimum 2 years of customer service work experience required
• Minimum of 1 year experience in a healthcare patient access department or hospital required
• Previous healthcare experience with regulatory compliance requirements, payer requirements, HIPAA privacy and security requirements, and general revenue cycle procedures required
• Epic Registration and/or Scheduling experience preferred

Benefits

• Premium pay for eligible employees
• Career Pathways to Promote Professional Growth and Development
• Various Medical, Dental, Pet and Vision options
• Tuition Reimbursement
• Free Parking
• Wellness Program Savings Plan
• Health Savings Account Options
• Retirement Options with Company Match
• Paid Time Off and Holiday Pay
• Community Involvement Opportunities