Northwest Center is seeking an experienced and service-minded Senior Desktop Support Engineer to provide end-user technology services and support across our locations. As an $80M nonprofit social enterprise with a diverse workforce of more than 900 employees, we depend on technology to connect people, streamline operations, and deliver technology services at scale.
Requirements
- Associate’s Degree or higher, or equivalent work experience
- 5+ years of experience in desktop support and/or endpoint engineering role
- Strong knowledge of PC hardware, Windows operating systems, wired/wireless networks. HW/SW troubleshooting, and technology lifecycle management
Benefits
- Comprehensive Medical, Dental, Vision, Disability, and Life Insurance
- 17 Accrued Paid Time Off Days Annually
- 7 Paid Holidays + 1 Day of Floating Holiday
- Parental Leave & Paid Compassion Leave
- Retirement 401(K) with a company match
- Employment Assistance Program (EAP) via Spring Health
- Mental Wellness Program, including six free therapy sessions per year
- Opportunity to become a mentor or mentee through NWC’s Mentorship Match program
- Wellness Reimbursement Program - $25/month
- Student Loan Contribution Program - $50/month
- Pet Insurance Discount Program