Customer Care Agent (Based in Heraklion, Crete)

Join Novibet as a Customer Care Agent and become part of a dynamic, fast-growing company. As a Customer Care Agent, you'll be the first point of contact for customers, addressing inquiries about account management and betting options. You'll resolve issues such as payment errors or access difficulties, ensuring a seamless experience.

Requirements

• High School Degree/from an accredited University
• Fluency in English and Greek
• Prior experience in a similar role or in a call center is appreciated
• Computer literacy
• Excellent communication and interpersonal skills
• Flexibility to work on shift rotation

Benefits

• Competitive Compensation: Attractive salary and bonus scheme
• Health insurance: Group health & medical insurance package
• Top-Notch Equipment: All the tools you need for your role
• Career Growth: Focused career development, performance management, and training opportunities
• Inclusive Environment: A welcoming, international, and multicultural team
• Engaging Activities: Exciting events, sports, and team-building activities