Premium Customer Care Agent
NovibetAthens, Attica, Greece
Posted April 6, 2026
Full Time
About the Company
Founded in 2010, Novibet is an established GameTech company operating in Europe, the Americas, and ROW countries, with hubs in Greece, Malta, Brazil, and Mexico and 1200+ employees across all countries of operation.
Job Description
Join Novibet as a Premium Customer Care Agent and take on a key role in a dynamic, fast-growing company. You will be the first point of contact for our most valued clients, providing prompt and personalized support via chat, email, or other channels. At Novibet, you will be part of a team of over 1,200 people worldwide that values collaboration, innovation, and personal growth.
Requirements
- High School Degree/from an accredited University
- Fluency in English and Greek. Knowledge of other languages will be an asset
- Previous experience in customer service or in a role involving direct interaction with VIP clients will be appreciated, as well as knowledge of the online gaming & betting sector
- Computer literacy
- Excellent communication and interpersonal skills
- Flexibility to work on shift rotation
Benefits
- Competitive Compensation: Attractive salary and bonus scheme
- Health insurance: Group health & medical insurance package
- Top-Notch Equipment: All the tools you need for your role
- Career Growth: Focused career development, performance management, and training opportunities
- Inclusive Environment: A welcoming, international, and multicultural team
- Engaging Activities: Exciting events, sports, and team-building activities