Community Feedback Mechanism Officer Mogadishu (National Role)
NRC NORCAPMogadishu, Somalia
Posted May 21, 2026
Full Time
About the Company
NRC NORCAP is a leading provider of expertise and solutions to humanitarian, development, and peacebuilding partners worldwide. We enhance our partners' responses through targeted expertise and collaborative problem-solving, addressing critical issues such as child protection, clean energy, cash assistance, election observation, and peacebuilding in over 80 countries. As part of the Norwegian Refugee Council, NORCAP's vision is a world where rights are respected and people protected.
Job Description
Community Feedback Mechanism Officer will support the implementation of BRCiS Consortium MEAL plans, standard operating procedures, and guidelines across the BRCiS Consortium. The role will ensure activities are executed in accordance with agreed protocols and timelines, focusing on consortium-level complaints and feedback reporting, accountability, safeguards, learning, risk management, and the use of community feedback for programme quality.
Requirements
- Bachelor's degree in a relevant field such as Social Science, Development Studies, Community Development or a related field
- Minimum 3 years of experience in a related field such as MEAL, CEA, CFM, Accountability, Safeguarding, and Community Engagement
- Experience in community feedback mechanisms, complaint handling, and community engagement
Benefits
- Competitive salary
- Benefits package
- Opportunities for professional development
- Diverse and inclusive work environment