BPO Team Lead
NTT DATAQuezon City, Philippines
Posted February 3, 2026
Full Time
About the Company
NTT DATA is a global innovator of business and technology services, specializing in consulting, data analytics, cloud solutions, digital transformation, and application modernization. With expertise spanning over 50 countries and a diverse ecosystem of partners, NTT DATA helps clients optimize and transform for long-term success through cutting-edge R&D investments.
Job Description
We are currently seeking a BPO Team Lead to join our team in Quezon City, National Capital Region (PH-00), Philippines (PH). The Team Leader – Financial Account is responsible for managing, coaching, and developing a team of customer service or back-office associates handling financial products or services.
Requirements
- 2 Year experience as a SME or higher in a contact center environment
- 2 Years MS Office Suite Experience including report writing and presenting.
- 2 Years experience in Metrics Management - Data-driven approach towards Metric Management
- High school diploma or GED Required.
Benefits
- Paid Time Off
- Health Insurance
- Retirement Plan