Desktop Support Senior Associate-Field Tech

NTT DATA is seeking a Desktop Support Senior Associate-Field Tech to provide onsite support for end users at a client site in Reynosa, Tamaulipas, Mexico. The role involves troubleshooting, parts replacement, systems upgrades, deployment, and repair on desktops/notebooks/printers.

Requirements

• 3-5 years of relevant experience
• High School Diploma or equivalent
• Undergraduate degree or some college coursework preferred
• Strong knowledge of Windows operating system environment
• Solid client service skills
• A+ desktop or equivalent skill set is required; additional certifications for various hardware platforms may be required
• Ability to physically perform general office requirements
• Must be able to perform essential responsibilities with or without reasonable accommodation
• Travel including overnight domestic or international trips may be required

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan