Support Engineer (L1)
NTT DATABengaluru, Karnataka, India
Posted March 24, 2026
Full Time
About the Company
NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100.
Job Description
NTT DATA is seeking a Support Engineer (L1) to join their team in Bangalore, India. The ideal candidate will have demonstrated ability to support ADF, Azure SQL, Databricks, Snowflake, and PBI in production environments.
Requirements
- Demonstrated ability to support ADF, Azure SQL, Databricks, Snowflake, and PBI in production environments
- Effective operation in a 24×7 support model with rotating shifts
- Monitor production data pipelines on a 24×7 basis
- Perform initial incident triage and severity classification
- Execute documented runbooks and standard recovery procedures
- Maintain incident communications, ticket updates, and status reporting
- Escalate unresolved incidents to Level 2 with relevant diagnostic context