Cloud Managed Services Engineer (L3)

Join NTT DATA and make an impact by providing a managed service to clients by proactively identifying and resolving cloud-based incidents and problems. The Cloud Managed Services Engineer (L3) is a seasoned engineering role responsible for ensuring zero missed service level agreement (SLA) conditions and managing tickets of high complexity.

Requirements

• Bachelor's degree or equivalent qualification in Information Technology/Computing (or demonstrated equivalent work experience)
• Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role)
• Seasoned work experience
• Seasoned experience required in Engineering function within a medium to large ICT organization
• Seasoned experience of Managed Services
• Excellent working knowledge of ITIL processes
• Seasoned experience working with vendors and/or 3rd parties
• Seasoned experience managing platforms including a combination of the following: Windows Server.Administration, Linux Server Administration, Virtualization Administration, Server Hardware and Storage Administration

Benefits

• Competitive salary
• Opportunities for career growth and development
• Collaborative and dynamic work environment
• Recognition and rewards for outstanding performance